FAQs

An electric motorcycle is the future of mobility ;), it is a two-wheeled vehicle that uses lithium-ion batteries as a source of propulsion. With the advantages of not generating polluting gases or sound, we believe it is more respectful of the environment.

Silence scooters are quiet, comfortable, economical, do not pollute and require little maintenance. They have greater acceleration than a 125cc combustion motorcycle, but without generating any type of emission, noise or vibration. All this implies greater driving stability and energy savings of up to 85% compared to a fuel-powered motorcycle.

With a Silence scooter you can travel on any road, and depending on the battery capacity, it will have more or less autonomy.

The Silence S01 is equivalent to a 125cc scooter, which means you need one of the following permits:
- A1 (motorcycle of less than 11 kW) *Applicable to 49 cc mopeds and limited to 50 km/h.

- A2 (motorcycle from 11 kW to 35 kW).

- B (3 years of experience driving a motorcycle of up to 11 kW).

With a Silence electric scooter, which only consumes electricity and has reduced maintenance to tires and brakes, we can save a total of about 255 euros per year for every 5,000km.

For every 100 km traveled, about 5.84 kWh are consumed. Considering that the average price in the Valley tariff is €0.12/kWh; a Silence electric scooter will spend €0.70 per 100 km traveled. On the other hand, a combustion motorcycle with the same characteristics consumes 4 liters per 100 km, with gasoline at an average of €1.45/l, you would spend €5.80 every 100 km.

The S01 is designed with high performance to offer a superior driving experience to combustion, with a homologated range of 127km and an acceleration from 0-50km/h in 3.9 seconds. The S01 has three driving modes and reverse gear, full LED lighting and attractive extras such as connectivity via SIM – APP via mobile for 3 years free with geolocation functionalities, remote opening of the scooter and status reports, and free insurance for one year. *In purchases made during the year 2020.

Silence is expanding its network of distributors throughout the national territory, where we will have an official repair and customer service in cities with more than 100,000 inhabitants.
You can consult our points of sale at /find-us/

As a general rule, a Silence electric motorcycle is guaranteed for a minimum period of 2 years (increasing to 3 in the case that the current legislation of the country in which the sale of the same is registered so marks), counted from the date of delivery and reception, against all design and manufacturing defects. For the battery, the warranty period amounts to 3 years in any case.

The vehicle warranty (motorcycle and battery) in Spain and Portugal as of January 2022 is 3 years. If the vehicle was purchased before 2022, the warranty is 2 years.
They now include a 3-year warranty* for the motorcycle and its battery!

*3 years, 50,000km, and 500 cycles, whichever comes first

Removable Power Battery Pack trolley type with a capacity of 5.6 kWh, which gives an average real autonomy of 100km.

Generally, a full charge from 0 to 100% usually takes about 6 hours.

It is not advisable to leave the battery with a 0 charge, it is always better to charge it little by little without running out of battery. Thus, in addition, the charging times will be shorter and the useful life of the battery will be extended.

Important: in order not to lose the warranty, the battery must be charged at least once a month.

The Silence S01 model has a removable battery system in trolley format that allows the user to transport the battery comfortably and charge it anywhere with a conventional plug without depending on a specific charging point.

It is also possible to charge the battery from the motorcycle itself and in any conventional plug, through a SCHUKO power cable.

Silence batteries, developed by us, at 1,000 charge cycles are still above 97% of their capacity.

Created in our own factory, we provide greater guarantee and security, as they are produced under European quality standards and in the event of a problem, repair or replacement will be much more agile.

If you think your battery may have some damage, please go to the nearest delivery point and tell the workshop manager.

If you use the Battery Station, the charge is instantaneous, as long as you do a Swap, you will have a charged battery at the moment. In the case that you charge it at home, the charging time is about 7-9 hours (from 0 to 100%)